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From Customer Service to Citizen-Driven Communities – Enabling Life, Purpose and Belonging in Senior Living

April 6 @ 1:00 pm - 2:00 pm EDT

Join Linked Senior and Bridge the Gap for an #ActivitiesStrong Executive Edition webinar on April 6th featuring Jill Vitale-Aussem, President and CEO of Christian Living Communities. During this Q&A session, Jill will describe why she believes that ageist beliefs in the senior living industry and society at large result in communities that are built around the idea that older adults have nothing left to give and no purpose. Jill will outline steps that activity and life enrichment professionals can take to disrupt this unhealthy model, shifting a customer service model to a model of citizenship: True community-building happens when purpose and meaningful engagement is an organization-wide effort and successful models of wellbeing are enabled by honoring Elders as contributing citizens of the community.

Participants who attend this webinar will be able to:
• Create a community for residents that is inclusive and celebrate engagement as an organization wide responsibility.
• Learn how to interact with residents not as customers but as active and contributing citizens of the community.
• Advocate for the elevation of the activities department as an essential part of the organization worthy of recognition, respect and funding

Register: https://us02web.zoom.us/webinar/register/WN_CWDJ9-cBRDW0Gozzy0Og6w

Details

Date:
April 6
Time:
1:00 pm - 2:00 pm EDT
Event Tags:
,
View Event Website

Details

Date:
April 6
Time:
1:00 pm - 2:00 pm EDT
Event Tags:
,
View Event Website
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