How The Senior Housing Industry Is Dealing With An Increasingly Tech-enabled Population

Sarah Thomas, executive strategist in aging innovation, CEO of Delight by Design, and Nexus Fellow, shared her thoughts on the increase in technology adoption among seniors–and how senior communities are responding to the phenomenon. She points out that seniors are just like everyone else in that they have increasingly turned to technology in response to the pandemic. The main reasons for this are the increase in connectivity, more access to resources, and just plain convenience.

“[E]ngagement with technology is on the rise in every age group,” according to Thomas. This holds true for seniors who are looking for “greater connection, greater resource access, and greater convenience.”

Senior living operators have had to respond to this change as well. According to Thomas, these groups recognized a need to “provide additional access to technology to leverage resources and connect with the community.” They also needed tech to increase staff efficiency and to disseminate information to residents and family. This led to an increase in partnerships so that things like tech support could be addressed.

Read the full interview at Senior Housing News.

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