Engagement Disruption - eBook from Bob Kramer and Sara Kyle

Many senior living communities are preparing to get back to business as usual after the pandemic. This, however, is a mistake and a missed opportunity. Engagement Disruption: Start Engaging The Resident Journey is a new eBook co-authored by Bob Kramer, founder and fellow of Nexus Insights and co-founder and strategic advisor to the National Investment Center for Seniors Housing & Care, and Sara Kyle, Ph.D., founder of LE3 Solutions. In it they outline the opportunities for senior communities as they prepare for a post-pandemic reopening.

They describe a new aspirational model of engagement based on individual resident goals and passions rather than just a busy activities calendar. Find out why the standard answers to questions like “how will mom stay in touch with the outside world” and “how will you keep dad engaged?” aren’t good enough anymore.

Instead, ask your residents: What’s next for you? What are your goals and aspirations? What would you like to learn and do? And, more importantly, how can you contribute to the wider community? The answers to these questions will help you form an aspirational model of engagement for each community member. The authors indicate that reopening in a post-covid world is a unique opportunity that should not be missed.

Read more by Downloading the eBook here.